Item(s) purchased from mawazeze.com must be in new, unused condition with original tags still attached and be returned within 30 days of receiving the shipment. Once your order is received and inspected at our warehouse, a refund to your original payment method will be processed (Shipping Charges are non-refundable). Please allow 3-5 business days for your refund to process. Returns are made at the customers expenseDuties and Taxes are non-refundableAny item(s) purchased on sale or at a discount are final and cannot be returned for a refund